Legal
Privacy Policy
highflyTrade ("the Company") establishes and discloses this privacy policy under Article 30 of the Personal Information Protection Act of Korea, in order to protect the personal data of data subjects and to handle related grievances promptly.
01Purpose of processing
The Company processes personal data collected through the website enquiry form only for the purposes below. If the purpose changes, the Company will take the steps required under Article 18 of the Act, including obtaining separate consent.
- Reviewing and replying to your enquiry
- Discussing import, distribution or partnership matters
The website has no sign-up or payment, does not seek marketing consent, and does not send promotional messages.
02Data collected and how
| Type | Items | Method |
|---|---|---|
| Required | Name, email address, message | Website enquiry form, entered by the user |
| Optional | Company name, country, enquiry type |
The Company does not collect unique identifiers such as resident registration numbers, nor sensitive data under Article 23 of the Act. No separate logging tool is operated to automatically generate or collect IP addresses.
03Retention period
Personal data collected through an enquiry is retained and used for one (1) year from the date of collection, then destroyed without delay. If a data subject requests deletion earlier, it is destroyed immediately.
Where a statute requires longer retention, that period applies — for example, records of contracts or withdrawal of subscription (5 years) and records of consumer complaints or dispute resolution (3 years) under the Act on Consumer Protection in Electronic Commerce.
04Provision to third parties
The Company processes personal data only within the scope stated in Section 1, and does not provide it to third parties without the data subject's consent or a specific statutory basis.
05Outsourcing and overseas transfer
The Company outsources processing as set out below in order to operate the enquiry form. The processors' servers are located outside Korea, so personal data is transferred overseas.
| Processor | Purpose | Items transferred | Retention |
|---|---|---|---|
| Web3Forms | Form submission and email delivery | The items listed in Section 2 | Immediately after delivery |
| Cloudflare, Inc. | Website hosting and delivery | Connection data generated on access | For the duration of the service |
A data subject may refuse the overseas transfer; in that case, please contact us directly by email instead of using the enquiry form. Any change of processor or scope will be disclosed through this policy.
06Destruction
Personal data is destroyed without delay once the retention period expires or the purpose is achieved. Electronic files are permanently deleted by means that make recovery impossible; paper documents are shredded or incinerated.
07Your rights and how to exercise them
You may at any time request access to, correction of, deletion of, or suspension of the processing of your personal data. Requests can be sent to the email address in Section 10, and the Company will act without delay.
The Company does not collect personal data from children under 14. Data subjects must not infringe the personal data or privacy of others in violation of the Act or other applicable law.
08Cookies and similar technologies
The Company does not use cookies that identify visitors. To remember the display language you chose, a single value of "kr" or "en" is stored in your browser's local storage. It cannot identify an individual, is never sent to a server, and is removed as soon as you clear site data in your browser settings.
09Security measures
- Encryption in transit: HTTPS (TLS) is applied across the site and the form submission.
- Minimum access: access to the mailbox receiving enquiries is limited to a single responsible person.
- Minimum retention: data is destroyed once the purpose is achieved or one year has passed.
- Minimum collection: only the items needed to reply are collected.
10Privacy officer
The Company designates the following privacy officer, who takes overall responsibility for personal data processing and handles complaints and remedies from data subjects.
| Role | Privacy officer |
|---|---|
| Contact | Marina.choi@highflytrade.com |
You may direct any enquiry, complaint or request for remedy relating to personal data protection to the address above; the Company will respond and act without delay.
11Remedies for infringement
To obtain relief for infringement of personal data, you may apply to the following bodies for dispute resolution or consultation.
| 개인정보분쟁조정위원회 | 1833-6972 · kopico.go.kr |
|---|---|
| 개인정보침해신고센터 | 118 · privacy.kisa.or.kr |
| 대검찰청 사이버수사과 | 1301 · spo.go.kr |
| 경찰청 사이버수사국 | 182 · ecrm.police.go.kr |
Where a public authority's disposition or omission in response to a request under Articles 35, 36 or 37 of the Act infringes your rights or interests, you may file an administrative appeal under the Administrative Appeals Act.
12Changes to this policy
This policy applies from 6 September 2026. Where content is added, removed or amended because of a change in law or in the service, the change will be announced on this website at least seven days before it takes effect.